Even though we are more complicated now than we were at the time of the industrial revolution, managing people has undergone little change since that time. Our brains have taken on the challenges of multitasking quite well but we still manage people in the same old external control way, called Boss Management. The sad thing is that most bosses don’t think they are boss managers because they are to busy multitasking. To take the time to do some healthy self evaluation means they have to put themselves under pressure and receive the full shock that what they are doing may not be working because of the way they are managing. Today’s competitive markets are the result of products being produced because people want quality in what products they buy. Boss managers have not woken up to the fact that other people are producing the same products they are. The ones who can do it at the lowest cost and keep their people working for them will stay in the business. The migration of work to China and places like Mexico or Third World countries is the result of businesses running away from their own inability to self evaluate. They are running to a place where Boss Management is still the practice and will be the practice for the next fifty years.
Business guru Edward Demming saw this happening after World War II in America and went to Japan to rebuild the Japanese car industry. He brought to Japan a way for them to be competitive with the great American car industry, and the story is now history. Since Japanese cars are produced with the highest quality at the lowest cost. The government attempts to deter consumers from buying them by putting a tax on Japanese imports. So just think of this. To buy a Japanese car in North America you have to pay a tax because we North Americans can’t produce a quality car the way the Japanese can, so they tax the Japanese cars to bring the price above our North American car prices. The fact is people still will pay more for quality. This is something our North America car manufactures don’t understand. The root to this problem is Boss Management and the psychology of external control which it inflicts on it’s workers. Today’s work force are made of people who can multitask. Most of this multitasking is needed and effective but it also must be balanced with self evaluation to be highly effective. Having people who can multitask but can’t relate to other people is problematic.
Boss management mainly is telling people what to do, when to do it and how to do it and then the boss evaluates the employee’s work. This is the source of high employee absenteeism and employee turn over. If a business is going to be successful, they must find ways to discover what quality looks like in what they do. They have to be willing to listen to anyone or anything that directly improves or moves the product or organization towards quality. However, this is very scary for everyone because it means change and new viewing points that boss management is incapable of bringing about. It means that people have to learn that maybe they don’t know it all and are willing to learn some new ways of relating. This is difficult for people because we have to see through our narcissistic psychology and our present untrue understanding of human behavior. This means they are going to discover all the ineffective ways they have constructed their perceptions of themselves and others. I find, when teaching a new way of relating to people through internal psychology, that people enjoy it because what I’m teaching them in the workplace is making them better parents, spouses and people. This means they have more quality in their life, in their relationships and therefore feel better about themselves, producing a higher level of effectiveness in the work place.
Very few people are interested in reaching their potential. This is what scares us the most about life. That is why today psychiatry has become the number one crime against humanity. It fills people with excuses and conditions that prevent them from reaching their potential. But that is another story we will investigate later.
